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SHIPPING / DELIVERY

 

Boutique 1 fulfils orders from two distribution centres - either from London or Dubai. Some orders containing multiple items will need to be fulfilled from both distribution centres. This means that some items within an order may be received before other items.

The distribution centre for your order will be clearly displayed at checkout.

 

NEXT DAY DELIVERY

SAME DAY DELIVERY

TRACKING YOUR ORDER AND MAKING CHANGES

TAXES AND DUTIES

 

DELIVERY INFORMATION BY COUNTRY 

 


Dubai Delivery Information

Service

Time

Cost

Express Delivery

Next day*

Free

Same Day Delivery

Same day**

35 AED / 10 USD / 8 GBP / 9 EUR

Free for Black and Grey Tier B Loyal members

Shipped on a Delivered Duties Paid (DDP) basis

 

 

Rest of UAE Delivery Information

Service

Time

Cost

Express Delivery

Next day*

Free

Same Day Delivery

Same day**

50 AED / 14 USD / 11 GBP / 13 EUR


Free for Black Tier B Loyal members

Shipped on a Delivered Duties Paid (DDP) basis

 

 

United Kingdom Delivery Information

Service

Time

Cost

Express Delivery

Next day*

Free

Same Day Delivery (London only)

Same day**

10 GBP / 13 EUR/ 14 USD / 50 AED 

Free for Black and Grey Tier B Loyal members

Shipped on a Delivered Duties Paid (DDP) basis

 

 

United States Delivery Information

Service

Time

Cost

Express Delivery

2-3 working days

30 USD / 28 EUR /24 GBP / 110 AED

Shipped on a Delivered Duties Paid (DDP) basis

 

 

Gulf Cooperation Council (GCC) Delivery Information

Service

Time

Cost

Express Delivery

2-4 working days from dispatch

75 AED / 20 USD / 16 GBP / 19 EUR  

Free for orders over 2,000 AED / 550 USD / 440 GBP / 510 EUR

Shipped on a Delivered Duties Paid (DDP) basis

 

 

European Union Delivery Information

Service

Time

Cost

Express Delivery

2-4 working days from dispatch

19 EUR / 20 USD / 16 GBP / 75 AED

Shipped on a Delivered Duties Paid (DDP) basis*

*Excluding Greece

 

 

Rest of World Delivery Information

Service

Time

Cost

Express Delivery

3-4 working days (depending on destination)

30 USD / 28 EUR /24 GBP / 110 AED 

Shipped on a Delivered Duties Unpaid (DDU) basis

 

 

*NEXT DAY DELIVERY

Only items available from the London distribution centre are available for next day delivery in the United Kingdom and only items available from the Dubai distribution centre are available for next day delivery in the UAE

For orders fulfilled from London, orders should be placed before 4pm UK time Mon-Fri for express delivery. Orders placed after 4pm UK time on Friday will be dispatched on Monday.

For orders fulfilled from Dubai, orders should be placed before 2pm UAE time Sat-Thu for express delivery. Orders placed after 2pm UAE time on Thursday will be dispatched on Saturday.

Public holidays will affect all schedules.

 

 

**SAME DAY DELIVERY

Only items available from the London distribution centre are available for same day delivery in London and only items available from the Dubai distribution centre are available for same day delivery in the UAE

Same day cut off times:

For the UK, orders must be placed by 5pm UK time Mon-Sat and by 4pm UK time on Sunday. For the UAE,orders must be placed by 2pm UAE time Sat-Thu.

 

 

TRACKING YOUR ORDER AND MAKING CHANGES

Our courier service will keep you updated on the status of your order from dispatch to delivery, as well as give you the option of adjusting your delivery time slot

 

  

IMPORTANT DELIVERY INFORMATION:

A signature is required upon the receipt of the shipment.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Boutique 1 is not responsible for any delays caused by payment processing or customs clearance processes.

 

 

TAXES, DUTIES AND PAYMENT

The prices you see online are dependent on your shipping destination. You can select your shipping destination from the country selector located in the top right hand corner of the navigation menu. If the order is shipping to the UK, US, EU, UAE and GCC the final price will be displayed on the product page and at checkout. This includes all taxes and duties.

If the order is being shipped to a country outside the UK, US, EU, UAE and GCC your order will be subject to further taxes and duty costs that you will need to pay direct to the courier company.


  

DDP (DELIVERY DUTY PAID)

For the most accurate pricing, please select your shipping destination from the country selector located in the top right hand corner of the navigation menu.

If you are shipping to the UK, US, EU, UAE and GCC all taxes and duties are calculated according to your shipping destination. The prices on the product page and checkout are the total prices that include import duties and VAT. You will not need to pay any costs on top of this as they are covered by Boutique 1.

The following countries are shipped to on a DDP (Delivery Duty Paid) basis:

Austria
Bahrain
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Hungary
Ireland
Italy
Kuwait
Latvia
Lithuania
Luxembourg
Oman
Malta
Netherlands
Poland
Portugal
Qatar
Romania
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
UAE
United Kingdom
United States of America

 

 

DDU (DELIVERY DUTY UNPAID)

Orders being dispatched outside of the UK, US, EU, UAE, GCC and orders for Greece will be delivered on DDU (Delivery Duty Unpaid) basis. This means you will be charged at checkout for the items purchased and shipping costs only. Import duty and tax costs will be invoiced to you directly by the courier company before, upon or after delivery. 


For DDU deliveries, we offer a free first exchange for Full Price and Sale Items, but please note that exchanges will be submitted to the same customs procedures, therefore may be applicable for duty and tax again.

You will need to refer to your country’s own tax and duty charges to find out the exact cost of your order.

Boutique 1 reserves the right to add extra charges to the shipping delivery if your location is in a remote area.

 

 

SPLIT SHIPPING

Split shipping means that items within your order will be fulfilled from different distribution centres. We have two distribution centres - one in Dubai and one in London- your items may be dispatched from either. You will be alerted at checkout if split shipping applies to your order. You will not incur any additional shipping costs for split orders.

Split orders will dispatch in separate deliveries and therefore may not arrive at the same time. The estimated delivery times for each shipment will be clearly displayed under the ‘Shipping Option’ at checkout.

If you are ordering to ship to countries other than UK, US, EU, UAE and GCC, and your order is fulfilled from both of our two different distribution centres, then each of the two shipments may incur duty charges but this will never create any additional import duty charges for you. As a worst case you will still only ever have to pay the same import duty charges as if the order was fulfilled from one location only.