Online Shopping Enquiries

Online Shopping Enquiries

customer care

Questions, Concerns and Orders by Phone

If you prefer to place your order over the telephone or have any general inquiries regarding, we have a dedicated team of advisors that are here to help between the office hours of 8:00 am and 5:30 pm (GMT+4) Saturday to Thursday , .. We can assist you in English,  Russian, and Arabic.Our Arabic speaking Customer Care is available from Sunday – Thursday


+971 4 448 3400


+971 4 448 3402

Personal Online Fashion Advisers

Seeking advice on what to wear for a special occasion, un-sure about a fit/size issue or general style advice? Our Online Style Advisors are here to guide you, please contact:

+971 4 448 3491

shipping & delivery

We have a dedicated team of customer care consultants who will personally assist you with goods tracking and delivery information regarding your order with Your query will be treated as our priority. Please contact:

+971 4 448 3492

returns & exchange

We strive to ensure that every order will be as suitable as possible: be it a personal purchase or gift. Please see our Returns Policy for more detailed information. If you need some advice on how to exchange an item please contact: